Troy Car Inc. provides
the finest standard of services and safety available
in the enclosed auto transport industry!
Troy Car Inc. has proudly been in the automobile transport business catering door-to-door service with the highest quality fleet of trucks providing the best value and customer service to every one of our clients since 2011. All of Troy Car Inc.’s drivers have over 25 years of experience in the enclosed automobile transport business. With over 25 years of experience in the industry we understand the sensitivity that goes into transporting your vehicles from point A to point B. When it comes to your vehicles Troy Car Inc. handles every vehicle with expertise, where extreme care is taken while loading and unloading your vehicle from our enclosed, hard-sided, and hydraulic lift gated trailers with our professional drivers. Despite what the price value may be of your vehicle, all our clients’ vehicles are priceless to us.
Troy Car Inc. handles every vehicle as its own!
Services
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FAQ
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What is enclosed auto transport?
Enclosed auto transport is a type of car shipping service that provides additional protection over an open auto transport truck. Typically, enclosed shipping is reserved for vehicles that are more valuable than a standard car, particularly antiques, sports cars, high-end luxury cars, classic cars, etc.
What is a Bill of Lading?
A bill of lading is an inspection report on the condition of your vehicle. Your signature on the bill of lading confirms that you agree with the conditions as stated by the driver. The bill of lading will be agreed by you at pick up and available to you to inspect at delivery.
What level of insurance do you have?
Troy Car Inc. carries any one vehicle $1 million worth of cargo insurance with zero deductible to you. An insurance certificate is available upon request. Higher limits are available upon request as well, please call for more info.
How fast can I get a quote to ship my car?
Instantly. Call us at: 973-808-8769 or E-mail us at: [email protected]
What forms of payment do you accept?
We accept: Cash, ZELLE, Certified checks, Visa, Master Card, American Express and Discover cards.
How do I prepare my vehicle for shipment?
Your car must be in good working condition and clean. It should start, run, and stop safely. Vehicles should not have more than a quarter tank of gas due to DOT weight restrictions. Please note that if you requested to have your vehicle covered it must be SPOTLESS clean.
Am I allowed to put personal possessions in the vehicle?
According to federal guidelines, placing contents in the vehicle is prohibited. Speak to our agents to see if there are any exceptions to this law, in your given circumstance.
Where do you pick up my vehicle from and drop it off on delivery?
We try to go door-to-door on both ends if there is truck access. Vehicles are transported on large, semi-trucks so if you live on a narrow street, we may have to coordinate a pickup/delivery at a nearby parking lot or shopping center where there is ample space for the truck to maneuver to load/unload the vehicle. In special cases you may also drop off/pick up your vehicle at our temperature-controlled storage located at 1275 Bloomfield Ave. Bldg 8 Unit 7 Fairfield, NJ 07004 if you prefer.
Do I have to be present at the pick-up of my vehicle?
Yes, we request that you, or a designated person over the age of 18 must be present upon pick up and/or delivery of your vehicle. An inspection is performed during both at pick-up and delivery and a contract bill of lading must be signed. If you are unable to be there, please call us at 973-808-8769 and we will be happy to help you make other arrangements.
How long does it take to pick up and deliver my vehicle?
A coast to coast vehicle transport trip usually takes from 7 to 10 days. Shorter auto shipping trips can take from 1 to 7 days, depending on the distance. Traffic, inclement weather, truck breakdowns, seasonal fluctuations and other unforeseen events may delay the auto shipping of your vehicle. Pickup and delivery dates are estimated but are not guaranteed, but do not worry we will always be in contact keeping you updated.
What are drivers trained to do to ensure that the vehicle is not damaged?
Drivers are trained to carefully look over a car before it is loaded to note any scratch/ding/dent, anything, and everything to acknowledge the condition of the car before it is loaded. The drivers are trained in proper tie down techniques, loading & unloading techniques and know where to position cars to make the safest ride across the country.
Do you have terminals?
Yes, we have locations in Los Angeles, CA and Fairfield, NJ.
Will my car remain on the same carrier?
Yes, your vehicle will remain on the same carrier. We are NOT a broker company and have our own fleets. In the event of mechanical problems or other unforeseen issues, your vehicle will be moved onto another truck to resume delivery and we will always continue to keep in contact.
Is there any way to track my vehicle on the road?
Unfortunately, we do not offer real time GPS tracking. However, you can keep track of your vehicle by phone and/or email during business hours.